Communication Skills in a Medical Environment Level 2
Key Details
- Available at:Abergele
- Study Mode:Part-time
- Course Length:
3 hours per week for 15 weeks - £159
Communication Skills in a Medical Environment Level 2Adult Learners
Please contact us for further information about applying for this course.
Course Description
The aim of this course is to enable the learner to develop the knowledge and skills to be able to communicate appropriately with a range of people within a medical environment. To equip the learner with skills and confidence in face-to-face, written and non-verbal communication and to increase the learner's understanding of the importance of communication, and factors which can make communication difficult. Learner will develop skills for composing appropriate written documents within a medical environment.
Completion of this course will give you important skills for a career in medical administration work. It can help you succeed in an administrative role in any size or type of NHS organisation, including: Secretary, Receptionist, Administrator, Medical Records Clerk and Ward Clerk.
Entry Criteria
Good use of the English language is considered beneficial with particular focus on accuracy in spelling.
Delivery
Taught sessions using discussion, practical exercises/activities, worksheets, assessments, direct instructions, lecture sessions, videos and other learning methods.
Homework and independent learning will form an integral part of the course.
Assessment
All work will be assessed through a mixed approach including the following: portfolio of evidence; Assessments; Short answer questions.
Progression
Progression onto:
- L2 Administration Skills in a Medical Environment
- L2 Medical Audio Transcription
- L2 Working in the NHS as a Medical Administrator
- L2 Medical Terminology for Administrators
Other details
Course type: Adult Learners
Level:
2
Programme Area:
- Business and Management
Business and Management
Learn more about this area and see our course level guide:
