Apprenticeship - Team Leading and Management Level 2 & 3

The Team Leading (Level 2) and Management (Level 3) Apprenticeships have been designed to provide a flexible and portable qualification which meets the current and future needs of employers of all sizes and across all sectors. The Team Leading Foundation Apprenticeship has been developed to support those working as team leaders, section leaders, floor manager, help desk managers, trainee supervisors, team co-ordinators and those working in a range of other team leader positions. The Management Apprenticeship has been developed to support those working as first line managers, section managers, assistant managers, trainee managers, senior supervisors, and those working in a range of other management positions. Tasks undertaken will vary depending on the level and sector in which they are employed, however tasks may include, planning, allocating and monitoring the work of the team, giving feedback, briefing teams, supporting team members, managing conflict, resolving problems, procuring supplies, project management, agreeing budgets and managing and improving customer service.