Safhill-Jones Plumbing and Heating

Name: Steven Safhill-Jones

Company: Safhill-Jones Plumbing and Heating

Company Profile: The business was set up four years ago and is based on Anglesey. I work on renovations as well as replacing old systems. I hope to build up the business in the future, working with domestic customers as well as larger companies.

Are your customer needs changing?
As yet demand has not changed as much as renewable energy technology has developed. But I hope I can influence this as I learn more about the systems, gaining the trust of my customers and showing them that adapting their homes and heating systems to be more sustainable can be more cost effective in the long run.

Why did you decide to sign up to Sero Net Gwynedd?
Sero Net Gwynedd is a chance to promote my business and renewable energy. It’s also an opportunity for me to add to my skillset. Looking to the future, I want to diversify the business and taking part in this scheme, I hope will let me do just this. I don’t want to be on the backfoot when the demand for sustainable energy in homes picks up, I think it’s better to be ahead of the game as new technology comes in.

Which courses have you followed?

• Solar Thermal
• Tendering
• Air source heat pump

Have the skills you’ve acquired through the project been useful to you?
The skills that I’ve developed are important for future planning and the courses have helped me improve my knowledge of new technology. I’m in a position now to help change customers’ mindsets and improve their understanding of how they can make their homes work better for them. Importantly, the project has also helped me to build a network of people who work in the same field as me.